Shipping policy

Shipping Policy

We currently only shipping in U.S.. Orders are processed within 2–5 business days, and you’ll receive a confirmation email with tracking info once your order ships.

Estimated delivery time:
3–7 business days after your order is shipped.

Please note: Delivery times may vary during holidays or high-volume periods. We are not responsible for delays caused by the carrier.

If your package is lost, delayed, or arrives damaged, hit us up at customerservice@theongodco.com and we’ll make it right.